1 reviews | Active since Feb 2020
INCORRECT UGRADE CHARGED/NO SERVICE
We have been good paying clients for more than 20years. Now we get this type of service. NO SERVICE.
Dispute regarding account since Oct up untill today have not been sorted out. Numerous calls was made. Quote given when upgrade and what was discussed via phone not sorted out. Consultant that assisted Alisom with upgrade.
As I told the Consultant over the phone I do not want to upgrade if I need to pay for old and new contract and she said on my contract I only pay for new contract as it was due November 2021, ***.
You can not give a quote and charge differently on account.
My contract we app**** for is for R1059 and that was what we agreed to not R1800.
This matter needs your urgent attention and to be sorted out asap. As this is your Consultants mistake. AJ/EC Roets.
We have been good paying clients for more than 20years. Now we get this type of service. NO SERVICE. BILLING INCORRECT.
Dispute regarding account since Oct up untill today have not been sorted out. Numerous calls was made. Tired of phoning and nobody assist and just keep on putting you through and no help. Quote given when upgrade and what was discussed via phone the same and still not sorted out. Consultant that assisted Alisom with upgrade. She made the mistake. She must sort it out. I will not pay for a contract I did not asked for.
As I told the Consultant over the phone I do not want to upgrade if I need to pay for old and new contract and she said on my contract I only pay for new contract as it was due November 2021, ***.
You can not give a quote and charge differently on account.
My contract we app**** for is for R1059 (VODDIR- VDLKO) ALISOM and that was what we agreed to not R1800.
This matter needs your urgent attention and to be sorted out asap. As this is your Consultants mistake.
I will pay account up to date as soon as the account have been corrected.
We have been good paying clients for more than 20years. Now we get this type of service. NO SERVICE. BILLING INCORRECT.
Dispute regarding account since Oct up untill today have not been sorted out. Numerous calls was made. Tired of phoning and nobody assist and just keep on putting you through and no help. Quote given when upgrade and what was discussed via phone the same and still not sorted out. Consultant that assisted Alisom with upgrade. She made the mistake. She must sort it out. I will not pay for a contract I did not asked for.
As I told the Consultant over the phone I do not want to upgrade if I need to pay for old and new contract and she said on my contract I only pay for new contract as it was due November 2021, ***.
You can not give a quote and charge differently on account.
My contract we app**** for is for R1059 (VODDIR- VDLKO) ALISOM and that was what we agreed to not R1800.
This matter needs your urgent attention and to be sorted out asap. As this is your Consultants mistake.
I will pay account up to date as soon as the account have been corrected.