JN
Joelyn N
1 reviews | Active since Feb 2019
18 Nov 2024, 12:35
Incorrect Tablet deliver - Samukelisiwe Nchunga do not return calls.
Vodacom custom care and staff news training…. Hopefully from the same manual because each person you talk to tells you something else….
So, after 7 + email still no call from Samukelisiwe Nchunga.
I did 3 upgrades : • firstly, the delivery was last • I get deliver the incorrect Tablet - is get the Vodacom Tablet 8 , which is incorrect.... I told it’s the vodacom tablet 10 5g and I must just be quick and be happy….
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
19 Nov 2024, 08:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Nov 2024, 08:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
