JN
Joelyn N

1 reviews | Active since Feb 2019

18 Nov 2024, 12:35

Incorrect Tablet deliver - Samukelisiwe Nchunga do not return calls.

Vodacom custom care and staff news training…. Hopefully from the same manual because each person you talk to tells you something else….

So, after 7 + email still no call from Samukelisiwe Nchunga.

I did 3 upgrades : • firstly, the delivery was last • I get deliver the incorrect Tablet - is get the Vodacom Tablet 8 , which is incorrect.... I told it’s the vodacom tablet 10 5g and I must just be quick and be happy….

0
Replies (1)
Vodacom
Vodacom's reply19 Nov 2024, 08:34
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team