JN
Joelyn N
1 reviews | Active since Feb 2019
12 Dec 2024, 11:49
Incorrect Tablet deliver - Samukelisiwe Nchunga and Candice Hammond
Vodacom custom care and staff and Line manger needs training
After over 20 emails still no help from Samukelisiwe Nchunga and Candice Hammond On the 14 November 2024 , the incorrect tablet was delivered, because I believe they have no stock of the 10 … on the 2 December when Candice Hammond called me and advice that is incorrect and they do have stock of the Tablet, Candice booked the collection of the incorrect tab on the 03 December, today the 12 December the Tablet is still not collected, I advise Candice 2x already RAM said the collection is not logged correct and still nothing ..
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
12 Dec 2024, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
JN
Joelyn N's updateReviewer Update
12 Dec 2024, 12:17Vodacom`s reply....
Thank you for making us aware of your complaint.
and then you'll do nothing to correct it
Thank you for making us aware of your complaint.
and then you'll do nothing to correct it
JN
Joelyn N's update12 Dec 2024, 12:17
Reviewer Update
Vodacom`s reply....
Thank you for making us aware of your complaint.
and then you'll do nothing to correct it
Thank you for making us aware of your complaint.
and then you'll do nothing to correct it
JN
Joelyn N's updateReviewer Update
12 Dec 2024, 12:18this is my 2nd Hellopeter about this matter
JN
Joelyn N's update12 Dec 2024, 12:18
Reviewer Update
this is my 2nd Hellopeter about this matter
