Incorrect Suspension

<p>Telkom incorrectly suspended my account in December, as they made a mistake with my banking details. After being reassured twice by the call centre, and the Telkom store in Richards Bay that they will fix their error, Telkom suspended my account anyway. After I sorted out my billing with them, the lady at the Telkom R-Bay said to me that I must phone them as they will compensate me for the incorrect suspension (because I paid in full for December when Telkom made their mistake). I have been in contact with the Facebook team for two months, and they have now decided to ignore my request for feedback regarding my compensation.<br />Ref Number is AI ********** </p> <p> </p>