Incorrect statement and deductions.

Hello,

I received my statement on Sep 9th and it’s incorrect yet again. Please fix and correct the statements please!

Please note that I do not have phone insurance, for either one of my two handsets.

Please remove it from my statement and credit my account and refund me for the previous month’s wrongful deduction(s).

You reactivated my insurance, for the second tome this year, that I cancelled last year without my permission or any communication.

I have made numerous calls to your contractor and yourself, vodacom and my cries fell on deaf ears... to a point I was laughted at or I was placed on hold until I am weary of the wait and drop.

If my simple request can not be adhered to then it’s best we part ways, as this relationship won’t be beneficial for me.

I await to hear from you soon. If I am not contacted and my enquiry if not resolved in due time before the next debit order I will stop you from running debit orders. As your incompetence is resulting on my other debit orders to fail because you are deducting more than agreed upon.

Kind regards