INCORRECT SERVICE

i WANTED TO UPGRADE MY DATA CONTRACT AND THOUGHT THE VODACOM CALL CENTER WILL BE VERY EFFICIENT AND SPEEDY, WHAT A MISTAKE! AFTER LYING TO ME ABOUT THE UPGRADE PACKAGE, MY DUEL DATA SIMS WAS CANCELLED OFF MY ACCOUNT, AND WHEN I COMPLAINED THEY RE-INSTATED MY OPEN ACCOUNT DATA PACKAGE, BUT REFUSE TO LINK BACK MY DUEL DATA SIMS I HAD. i WAS PUT THROUGH FROM ONE DEPARTMENT TO ANOTHER AND NOBODY KNEW HOW OR WHAT TO DO, I WAS REFERRED TO A STORE AND WAS THEN EXPECTED TO PAY FOR 2 DUEL SIMS AT A COST OF R99 EACH A MONTH WHERE I WAS PAYING R9 EACH A MONTH, JUST BECAUSE SOME ONE COULD NOT DO THEIR JOB, AND BY LYING TO YOU AND UPGRADING ME TO THE WRONG PACKAGE, THIS IS UNACCEPTABLE!!! PLEASE EVERY ONE DON'T USE THE VODACOM CALL CENTER FOR YOUR UPGRADES, THEY UPGRADE LIKE THEY WANT AND CANT EVEN CORRECT THEIR OWN MISTAKES, YOU AS CUSTOMER HAVE TO JUST KEEP ON PAYING AND PAYING FOR *********** WORKERS, MAKES YOU WONDER IF THEY HAVE HAD ANY PROPER TRAINING. AND WHEN YOU COMPLAIN THEY JUST DROP YOUR CALL AND DON'T ANSWER WHEN YOU PHONE AGAIN.