incorrect records at Credit bureu

Item: Vodacom
Rating: 1
Author: Lwazi N

Dear Vodacom,

I have closed my account and received a statement confirming the full payment. However, on the credit bureau, on 15/03/2025, you still haven't updated the information to reflect the truth, as you are saying I still owe you money.

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Replies (1)

Vodacom's replyOfficial

27 Mar 2025, 13:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Mar 2025, 13:51

Official