Incorrect product sold and lack of training

Item: Vodacom
Rating: 2
Author: Etienne O

On Monday 16 November 2015, I phoned 082111 to purchase a 100 minute voice bundle on my current contract. I started using the \minutes"as per normal and soon realized that I was being charged for calls. I phoned in to find out what the issue was"

Helpful (0)

Replies (1)

Vodacom's replyOfficial

19 Nov 2015, 15:57

Hello ettotto,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team

Vodacom's reply19 Nov 2015, 15:57

Official

Hello ettotto,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team