1 reviews | Active since May 2014
Incorrect product details and incorrect advertising
<p>Try to load data topup. Cannot get service on Vodacom website - error öccured while trying to create your order. Please try again later.</p> <p>082 111 Cannot assist with the matter.</p> <p>Secondly Product listed on Website is priced at R79 for 1GB, while call centre shows R149 for 1GB. No mention of specific product limitations.</p> <p>Can however not buy the produxt since the Website cannot create order and call centre cannot assist - Except to log a call with the technical team and hope to have a solution in 24hrs.</p> <p>basically - Vodacom service sucks and people facing customers are just adding to the frustration because of no ability to perform value-add service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Standard reply from Vodacom - Guess it is an automated reply and nothing will happen.
Let's watch this space
Standard reply from Vodacom - Guess it is an automated reply and nothing will happen.
Let's watch this space
