Incorrect product allocation and poor poor after sales service

<p>So, never phone in to upgrade your contract at Vodacom. I called and requested an upgrade to my data contract. After clearly explaining my requirements and furter confirming that myself and the consultant were on the same page, i was given the incorrect upgrade product. I only realised that a mistake was made when the data on my contract had run out. i upgraded in february sometime and have made numerous calls to the call centre - to date i have not recieved any feedback with regards to this. Next step CPA! sad that it has to come to this when dealing with a company as large as Vodacom. </p>