nL
nadia L

1 reviews | Active since Mar 2015

20 Jun 2018, 15:31

Incorrect Pricing loaded

Did an application this morning and got an email back with a ref number:

Vodacom ********** 8:47 AM (6 hours ago) to me Hello #####, We have received your request for a new deal and your reference number is N07SRG A Call Centre agent will contact you within 24 hours to complete your new deal request. If you don't hear from us within the next 24 hours, please call ********** 4, FREE from a Vodacom cellphone. The Vodacom Online team Vodacom

this e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "

my husband went to complete the new deal at the shop and the pricing is WRONG.

please fix my monthly amount as per adverti*****t:

Iphone 6 R199 per month and NOT R275. as per the consultant.

this is unacceptable.

0
Replies (1)
Vodacom
Vodacom's reply20 Jun 2018, 16:55
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,