1 reviews | Active since Mar 2016
I went to VODACOM SHOP - PICBEL PARKADE (SHOP 22, PICBEL PARKADE MALL, CITY CENTRE, STRAND STREET, CAPE TOWN, 8001). I arrived at the store on the 10th of January 2018 and inquired about about a Samsung Note 8 cell phone and I was advised that the price of the item is R11 259. So I went back to the store on the 11th of January 2018 with the amount and ready to make my purchase then the Sales assistant went to check if they have stock to only come back with and tell me that they have different prices for the item and he is refusing to sell the item to me for the price that is displayed. I further enquired with the Manager and he advised me that I can pay the price that I am seeing on the item but I will not be getting the item. He then advised the sales assistant to refuse to assisting me with doing the transaction.
That was extremely poor treatment for me as a customer and I was treated with no respect by the manager who was not even willing to abide by stipulated Consumer rights.
Regards Tumelo Skhosana
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Tumelo
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,
Hi Tumelo
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,
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