incorrect price on ad
<p>Just a heads up for all. Vodacom's website had a deal on the samsung s7 edge on a flexi 200 contract advertised for R149 a month. I app**** and it was approved and after 2 days the phone was delivered. After i called vodacom to query a samsung tab 3 lite that was also delivered they told me the monthly subscription is R699. Apparently there was a fault on their website which i can understand. But how can they go through the whole process without letting me know about the incorrect adverti*****t? If i didnt call them i would have paid R699 a month. Someone not doing their job.</p> <p> </p> <p>Regards Jacobus</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Guess what! Vodacom deducted an amount from my bank account. After i spoke to several representatives to cancel the contract i never had and stuff i sent back one day after i received it. Please stay away from Vodacom. They are very fast to approve contracts but after that theres nothing. They should do something to their system also. Every time i call them they say the system is a bit slow. Pathetic
Guess what! Vodacom deducted an amount from my bank account. After i spoke to several representatives to cancel the contract i never had and stuff i sent back one day after i received it. Please stay away from Vodacom. They are very fast to approve contracts but after that theres nothing. They should do something to their system also. Every time i call them they say the system is a bit slow. Pathetic
As per telephonic discussion,credits processed.
Regards
FM
Best regards,
As per telephonic discussion,credits processed.
Regards
FM
Best regards,
