Incorrect monthly charge added to contract

Hi,

One the completion of last contract, I was offered a discounted contract (incentive to stay on with Vodacom). This was around Oct 2020.

I clearly mentioned to the call centre agent that I don't want any kind of insurance cover or addon etc.

However, every month I'm being charged R9.99 for 'Contract Cover Plus'. Please do the following: - Remove this item off my monthly plan - Reimburse me for the months I've been getting charged for this.

Thanks, Indresh