Incorrect Missed Payment Reported to Experian Credit Bureau – No Resolution Provided

I am dissatisfied with the handling of my dispute regarding an incorrect missed payment reported on my Experian credit profile.

I reported the issue and requested proof of the alleged missed payment or written confirmation that it was reported incorrectly. The only document provided was a paid-up letter, which does not address my concern. I was also advised that a statement of account would be sent to me, but despite following up, I have not received it or any further feedback.

This incorrect reporting has negatively affected my credit score. I request that the matter be urgently investigated, that I receive my statement of account, and that any inaccurate information reported to Experian be corrected.

Thank you.