Incorrect/misleading information

<p>I have had my Vodacom contracts for several years now. Lately there is a problem with my wife's phone which is also on contract. There is a daily deduction of money from her airtime. I have made several calls to Vodacom for this and every time they cancel the subscription. But as soon as there is money on the phone, the deductions continue. The latest one they allege is vlive and have given me instructions to terminate the subscription, which I have done. Vlive denies any subscription service. I was given *111# and then follow the prompts to cancel, but get an error 155. As an after thought, I asked the consultant about the uchoose flexi plan, if any of my unused allocated airtime roll over to the next month, she told me that I would forfeit it. I then used most of the airtime and this morning I noticed that the unused airtime is still there. Went to online terms and conditions and see the allocated airtime rolls over for 5 months! I am really not happy with struggling to cancel the subscription service, for which we did not apply, are not using and do not get refunded for money ****** from our airtime. I also received 5GB data once off, which showed valid until 1 June, this morning the balance of it, around 2.9GB was gone. Really wondering if I can get out of these contracts, as I am really unhappy with their service and not getting what they promise.</p>