1 reviews | Active since Mar 2009
I am very disappointed with the Vodacom as all the sudden I’m listed for a contract I cancelled in October 2016. The last statement received was also in the same month, I have never received any emails or calls from the Vodacom stating that an amount is still outstanding. Today I received a call from their lawyers stating that I owe a bill close of a R1000 odd. To my knowledge and as per previous communication there is no amount I’m owing. The Lady that also called me was speaking way to fast for me to grasp some of the information, I am totally disgusted with their behavior as they also state that they were unable to reach me on the very same number the collections department lady reached me on.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Bridgette
Kindly be advised that our Legal department have sent you an email with feedback.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Bridgette
Kindly be advised that our Legal department have sent you an email with feedback.
Have a pleasant day further!
Regards,
RJ
Best regards,
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