Incorrect Itemized billing as a result of the recent upgrade

Item: Vodacom
Rating: 1
Author: SK M

Hello Vodacom,

I am tired of the incorrect items billing that I have been trying to resolve since June as far as my recent upgrade, 3 months late I still have to call you regarding the same thing. I am tired of this. I am not your cash ***. Fix the inconsistence.

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Replies (1)

Vodacom's replyOfficial

13 Oct 2021, 07:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Oct 2021, 07:26

Official