TM
Tabita M
1 reviews | Active since Sept 2014
18 Sept 2019, 08:42
Incorrect itc listing
This is the second time that I am writing my complaint, hopefully I will eventually get someone to solve my complaint.From the 12th up until today noone has contacted me. Imagine my surprise when I app**** for credit and got declined because it shows that I am behind on my vodacom account. Upon calling Vodacom customer care I was advised that my account is up to date and I requested a statement aswell. Could you please kindly update my records with the bearu as soon as possible as you are making things difficult for me please.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Sept 2019, 08:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2019, 08:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team