TM
Tabita M
1 reviews | Active since Sept 2014
12 Sept 2019, 18:06
Incorrect ITC listing
Imagine my surprise when I app**** for credit and got declined because it shows that I am behind on my vodacom account. Upon calling Vodacom customer care I was advised that my account is up to date and I requested a statement aswell. Could you please kindly update my records with the bearu as soon as possible as you are making things difficult for me please.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Sept 2019, 07:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2019, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Tabita M's updateReviewer Update
17 Sept 2019, 17:57@vodacom up until today you have not called me as per your response given.
TM
Tabita M's update17 Sept 2019, 17:57
Reviewer Update
@vodacom up until today you have not called me as per your response given.