Incorrect ITC Listing by Vodacom

I have a account listing by Vodacom on XDS and Transunion for an account that was cancelled and closed in 2008.

Efforts to go into a Vodacom branch at Clearwater to check and settle the so called outstanding amount was not fruitful as i was informed that the so called account number nor ID number show an active account- nothing could be found.

I was advised to contact the call centre for checks on the archives but this did not yield any results either.

Greatly disappointed by this appalling service and record keeping from Vodacom.

The account number listed as owing are as follows:

Account: I **********

This needs to be updated with all ITCs as being paid up and closed.