AB
Amanda B

1 reviews | Active since Oct 2013

15 Aug 2016, 09:50

Incorrect Invoice for 4 months in a row

<p> I have a Promotional MyMeg 500 cost of R148.70 on my account for the past 4 months. EVERY month I have to phone and hang on for ages for it to be removed. I am really sick of the bad service.</p>

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2016, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team