Incorrect information, Terrible service, Not keeping to turnaround promises... etc etc

<p>Hello Peter,</p> <p> </p> <p>For over a month i've been trying to correct an issue i've had with Vodacom. I've been through their customer care line multiple times, i've been in store, i've logged a complaint on their website and i've had the complaint escalated.</p> <p><br />I still wait for a response or update on the progress of this complaint. I won't type the whole thing up here as its extremely lengthly and documents every single interaction i've had and why i was dissatisfied with the outcomes. I've made Vodacom's job easy by detailing what feedback i need from them.<br /><br />I don't understand why i'm not even getting an update about where my query is... </p> <p> </p> <p><br /><br /></p>