1 reviews | Active since May 2016
Incorrect information sent to Bureas
Once again , am highly disappointed in the manner of which you treat your customers ,,,,,,,,,
Today i got a notification from my Bureau that my account with you is in areas and handed over , I paid my account on the 26th of January using my card as your debit order did not go through.
Why is that you guys recklessly and Falsey list your customers without any calls / communication prior , i then called all your departments and they notified me that my account is paid - However Experian is saying a different story that i missed a payment with you guys and am Handed Over - Wow !!!!!!!!!!!!!!!!
I need this false notification removed by close of business today and a letter to be sent to Bureaus about your false notifications.
I will further cancel this contract with you and make sure i don't ever utilize your services again , as you do not value your clients .
I have been calling with no assistance as your customer services department does not take their clients serios n never bother to respond to their clients they only give reference number -Your reference number is EC-1TGB-2D17XN. Please sort this out really you messing up with people lives ,
As per below am not happy with their lies on the response , can someone call me
No you are lying , i paid my account in January on the 26th , then you guys updated and stated am handed over.
When did you hand me Over ????????????????? For what also , i then paid upfront in Feb for End of February,
Which Instalment did i miss with you ??????????? Pls specify , and also again tell me was handed over to who ????????? AND WHEN AND FOR WHAT.
As per below am not happy with their lies on the response , can someone call me
No you are lying , i paid my account in January on the 26th , then you guys updated and stated am handed over.
When did you hand me Over ????????????????? For what also , i then paid upfront in Feb for End of February,
Which Instalment did i miss with you ??????????? Pls specify , and also again tell me was handed over to who ????????? AND WHEN AND FOR WHAT.