Incorrect information received

I reported my phone ****** on the 13 February 2015, I call the call centre to report the matter and to get my phone block and black listed. <br> <br> I requested that they send me the IMEI number as when I purchased the phone the IMEI number was destroyed in order to open the box.<br> <br> The call centre agent sent me the incorrect IMEI number and block the wrong phone. Therefore the information I gave to the police was incorrect as well and the information sent to the insurance was incorrect. this has been a massive problem as I need a phone for work and this problem caused by Vodacom has become a problem I have to fix.<br> <br> I feel its not fair that I have to run around again and go back to the police station!!!<br> <br> I am disgusted by the service im getting as no one seems to be able to help me all I am being told is to go back to the police station and phone Vodacom with the correct IMEI number in order to block the correct phone. If I had the IMEI I would not have asked for it!!! this is not my mistake but I am made to feel like it is, <br> <br>