EH
ESME H
1 reviews | Active since Feb 2018
09 Dec 2019, 10:34
Incorrect information given to suppliers!!!!!!!!!!!!
i did a new contract online for delivery on the 29 of Nov 2019. when i did so i did inform the agent that my address will be changed when stock arrives. ive been receiving sms's from RAM daily that my stuff will be delivered. on 3 Dec 2019 i called vodacom to change my delivery address. up to today i have still not received my parcel and RAM keeps sending me confirmation that delivery will take place but at the wrong address. this is frustrating!!!!!!!!!!!!!!!!
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Vodacom's replyOfficial
09 Dec 2019, 12:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2019, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team