INCORRECT INFORMATION

On the 24th i called Vodacom to make an arrangement to do payment and the lady i spoke to,she told me that the payment due is R1007 and ask me whether i will pay it in full or in installments, i ask her the arrears, she told me R800 and they had to add debit order charges<br> I told her i will pay the R800 on the 25th, i ask her if they will reconnect my line, she told me that i have to go to a store with proof and fill in a reconnection form. I called again to find out if i make payment will they reconnect my line, the gentlemen told me yes, it will take 7 days.I did the payment and went to a vodacom shop in Southgate, gave them the proof of payment and filled in the form for my phone to be reconnected and he emailed it to their head office.On the 10th i called again to find out about the reconnection of my phone the lady Noel told me that they cant because i had to pay the balance first and i explain to her what happen and the false info they gave me and she told me that i had to pay first i ask if i can speak to the manager she told me he will tell me the same thing.i spoke to Isreal and said i had to pay the R207 first.My phone went off,call again left a msg and call back