VZ
VUTIVI Z
1 reviews | Active since Nov 2012
18 Oct 2015, 09:10
Incorrect information
Can Vodacom please advise the public in a transparent manner how the upgrades works, remember people always sign up based on their budget. Many people including myself end up paying for double contracts without being aware. This lead to unpaid debit orders and frustration to the clients and your consultant- time also wasted trying to explain this nonsense. <br> <br> My other issue is Data usage, I use my phone wisely always switch off data as soon I run out. How do you explain extra R500 on data usage on a phone that was switched off? I dispute this chargers please investigate.
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Vodacom's replyOfficial
18 Oct 2015, 10:00Hello stemon,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply18 Oct 2015, 10:00
Official
Hello stemon,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM