Incorrect info provided once again

Good day, I logged a call because my Vodacom app has not beem working for 4 consecutive days now. This is the feedback I received from Vodacom: Dear Customer, please be advised that the MyVodacom app has been tested and found to be working. Please visit your play store to ensure the app has been updated to the latest version. In ongoing, please send a screenshot of the error to [URL Removed] in order for us to escalate this to our Web Developers. Kind regards, Vodacom Customer Care Lindiwe Mbilana.<br> <br> Needless to say, the email address provided bounced back as undeliverable as it does not exist!!!!!<br> <br> How can you be giving out oncorrect details to customers who are already irate. Please also note that I AM CURRENTLY USING THE LATEST VERSION OF THE APP, SO THIS RESPONSE IF OF NO HELP TO ME WHATSOEVER!!!!<br> <br> Totally not acceptable, I am really disgusted with the service!!<br> <br> I just want to add that for a woman who is 9 months pregnant with the baby due any moment, I have seriously ran out of patience here and cannot tollerate being given false or incorrect onfo!!<br>