1 reviews | Active since Jan 2017
<p>vodacom southern centre was contacted twice for information on a free tablet on 1500point and was adviced of the 10inch tab with free keyboard late in 2016 and adviced of the out of stock. contacted again last week to enquire about the free tab and the 10inch tablet with free keyboard was orderred and deliverred to the store today 10.01.2017</p> <p> </p> <p>when the representative of vodacom called, only to infor that there is a pay in of +-R1 100 on that specific tablet but on both times when requested what was free on the 1500 points and not 2000 points, was informed that specific tablet hhich is the 10inch and not the 7inc and thats why it was orderred</p> <p> </p> <p>will not accept this as this was the info given by a vodacom representative on both calls and they should honour their mistake as they call it now</p> <p>please get back to me asap so we can resolve this as i will be visiting the store on wednesday 11.01.2017 to collect the tablet that was orderred via the information given by the vodacom representative and dont want to get to the store and waste my time and aggrevate the situation</p> <p> </p> <p> ********** 595</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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