VN
Valentino N

1 reviews | Active since Mar 2013

07 Dec 2016, 10:43

Incorrect Final Bill

<p>All my previous billing issues were resolved satisfactorily/explained.</p> <p> </p> <p>However on my final Invoice the monthly discount (R30 x 2) was removed and now I have an inflated final Bill. </p>

0
Replies (2)
Vodacom
Vodacom's reply07 Dec 2016, 11:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

VN
Valentino N's update14 Dec 2016, 10:59
Reviewer Update

Matter resolved quite candidly and efficiently.