1 reviews | Active since May 2017

18 Sept 2017, 14:25

Incorrect emails - sending clients information from another user - unsafe user information sharing

So,

I receive an email for Anne Lemmer

I am not Anne Lemmer. I wonder if Anne Lemmer knows Vodacom is sharing private information to other users?

Secondly - your telling me the data usage is correct but your giving me a good will gesture? A hand out?

0
Replies (1)
Vodacom
Vodacom's reply18 Sept 2017, 15:07
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team