KK
Kwanele K
1 reviews | Active since Nov 2019
21 Oct 2021, 13:34
Incorrect dt it date
Till today from no one from Vodacom has called me regarding my account this is my second complain from hello Peter Clearly u r not serious
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Replies (2)
Vodacom's replyOfficial
21 Oct 2021, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Oct 2021, 09:48Dear Kwanele Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have processed credit for the penalty fees on to your Vodacom account. Regards Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2021, 09:48
Official
Dear Kwanele Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have processed credit for the penalty fees on to your Vodacom account. Regards Consumer Website Team
Best regards,