1 reviews | Active since Mar 2009
Incorrect/dishonest deduction and bad service
<p>When I "purchased" data from my talking points I selected the 100 points for 100MB option. Once the transaction went through the system indicated 150 points were taken, this is very dishonest! I have tried to find a contact number for Vodcacom but cannot find one on their website. I have sent 2 e-mails requesting a contact number (6 & 8 December) and have received read recipts for both, but no response to date! This is really very poor service! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
