Incorrect deductions from my bank account for unknown Cellphone number.

I battle for 1 year to rectify my account with vodacom, also see previous complaints to helo peter. Every time after I complaint with helo peter directly afterwards vodacom sends me an email regarding compalint with helo peter, they promise they will investigate and phone me back, but still no results. This is my 5th request. I reversed my debit order at my bank now they want to charge me for that but i do not get them to cancel incorrect payments from my bank, please help. Account number - I ********** -0