Incorrect deductions from my account - *****!!!

For the past year and a half i battle to sort out my account with vodacom this is also my 8th request to helo peter, every time they promise they will come back to me but nobody came back to me. Thanks i do get a reply back from helo peter but that is where it stays. They deduct for a handset and 1Gig from my account I ********** -0 on number ********** 504(i do not know this number and did not sign for this and do not have this handset) R148.25. Previously i also battle to cancel an incorrect number that was sorted in June/July 2017 and i was refunded just for them to start deducting for number ********** 504 again, now it all started again and i must wait for *****/disputes department to sort their mess out. I stopped my debit order and pay cash now at the store but now they suspend my other numbers on same account that i paid for and cannot be used now until they sort the mess out. I battle now to get numbers ********** 553 and ********** 192 activated but i paid for the service. i am fedup with vodacom and their poor poor service. Please ask them if they can sort this out urgently!!!! Thanks helo peter for your help