1 reviews | Active since May 2017
Incorrect deductions from a number that does not belong to me
Vodacom deduct money from my account incorrectly. I phoned them about 10 times, email about 8 times send it to helopeter on the 03/10/2017 and vodacom promised to contact me, still no answer. Account nummber I ********** -0 they deduct for ********** 504 not my number and never was. They must cancel this number and refund me please.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team