1 reviews | Active since Dec 2019
Incorrect debits and charges
I was called by marketing representative of Vodacom to sell me a package with a tablet. When I opened it (after it was delivered after I left for holiday and specifically said I wouldn't be interested if it was delivered after), I decided I didn't want it (which I had a right to do) and asked Vodacom to collect it. After many calls and arguments with Vodacom threatening to list me on a credit bureau if I didn't pay, they eventually agreed to collect the item. After numerous phone calls and over a year later, Vodacom is continuing to debit my account even though they collected the device and I don't have a contract with them. Despite all attempts to sort this out, nobody at Vodacom has resolved this for me, stop debiting my account and refund the debits up to now.
Best regards,
Best regards,
Best regards,
Best regards,
