LA
Leonice A
1 reviews | Active since Jan 2022
16 Feb 2022, 11:08
Incorrect debit order on acc February 2022
Acc 107767 18-6: Thank you Vodacom for phoning me back in January. You have credited my account with the amount applicable on my cell number. However, an amount of R 1043.55 was debited again on 01.02.2022 on my router number ,which should also have been credited as discussed telephonically on 26 & 27 January. Kindly rectify.
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Vodacom's replyOfficial
16 Feb 2022, 13:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2022, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team