Incorrect debit order amount went of my accoun.

TO WHOM IT MAY CONCERN :<br> <br> On Monday 4 April 2016, I have phoned Vodacom Customer care department with a query to be sorted out. I have called again on 6 April<br> 2016,still with no results! Now! Today 19 April 2016 after more than 2 WEEKS, I have still not receive a phone call from ANY of the Customer care managers as requested!<br> <br> I want immediate feedback from a SENIOR MANAGER within 24 hours. I want to know what is the so called 3G Laptop deal that you have billed me for on 16 March 2016 for the amount of R290.00? Invoice number DN3D000822. I did not sign for anything and I did not receive anything either. I would like a credit for this amount of R290.00 that you have debited from my bank account. The best of all is that I have never received an e-statement for the month of March either. Just the nasty surprise of an amount of 408.49 that was debited from my account instead of R118. 49.<br> <br> Not one has contacted me since the 6 April 2016.<br> <br> I am awaiting some quick response from a senior customer care manager on my MTN number ***7. Mrs de Lange