GA
Gadeeja A
1 reviews | Active since Jun 2017
12 Jun 2017, 08:39
Incorrect debit order
<p>Good day </p> <p>I'm not sure what you guys are up to but i paid my account on the 06 June 2017 and yet you guys go and debit my account and the debut order reversed. Who is now going to pay for my reversal fees? I PAID YOU!!!! you people are causing me problem upon problems! Please rectify this issue today!!!!!!!!! I'm sick and tired of you. If this is not rectifies ICASA will be hearing about this. </p>
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Vodacom's replyOfficial
12 Jun 2017, 10:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jun 2017, 10:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
GA
Gadeeja A's updateReviewer Update
27 Jun 2017, 14:17Still no reply?????????????
GA
Gadeeja A's update27 Jun 2017, 14:17
Reviewer Update
Still no reply?????????????