Incorrect Data Usage Billing

This is the 4th or 5th time I am writing to you regarding a query on my account. Both myself and my wife (082 *****73) are continually being harassed by a recorded message from Vodacom requesting payment of thousands of rands for internet usage. The only item I have seen on my screen to which this could apply is advertising from Smart Call Technology Solutions. Fearing that I may have unintentionally touched something on my screen I phoned them and I was told by C*** that I had incurred a charge of R6,00 (reference no. 7755****). If this is the case you are welcome to include this amount in my next payment by debit order. If not I require a full explanation of what you are demanding from me. <br> <br> I lodged a dispute on 23rd February 2016. Thus far all my correspondence has been ignored. If you are not willing to comply with my request please furnish me with a premature cancellation letter.<br> <br> Your faithfully<br> <br> <br> M.R. KATZ<br>