JC
Jermaine C
1 reviews | Active since Dec 2014
01 Sept 2020, 10:02
Incorrect data
The past two months I have had issues wrt my contacts at Vodacom, from incorrect billing to a contract dispute. Now this morning when I checked my data contract that is suppose to be 20 Gig Day and 20 Gig owl night to my surprise I only received 16 Gig Day and 20 Gig night owl. My question is where is my other 4 Gig of data?
Please rectify this as I have been a loyal customer for more then 15 years.
Thank you.
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Vodacom's replyOfficial
01 Sept 2020, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team