AJ
Aishah J

1 reviews | Active since Sept 2015

08 Sept 2015, 15:53

Incorrect data bundle chosen

Chose a reoccurring data bundle in error. Vodacom \Cannot"reverse this... I will now be billed r299 end of the month for this stupid mistake yet I have r300 airtime loaded for this on my phone as per their t&c they can't deduct my airtime. Useless customer service"

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2015, 16:38
Official
Hello FlufyKipp,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,