Incorrect data bundle allocated to my account

I contacted Vodacom Call Centre on 19 Sept at 22:27 to purchase a once-off 10 Gig bundle for my cellphone contract and the Idiot that assisted me (didn't get his name but go listen to your voice recordings) said it will be loaded. On 20 Sept, the once-off 10 Gig had not yet been loaded. I contacted Vodacom via chat 11:03 on 20 Sept and Moegamat Nadeen Jacobs (very friendly and professional) assisted me but said that a 10Gig monthly recurring bundle was loaded instead of a once-off 10Gig. Moegamat said that due to my contract being corporate/government, I was to contact Vodacom's corporate division. I contacted the corporate division on 20 Sept at 11:19 and Thabisile Masongo (also very friendly and professional) assisted me. She even logged a service request for me to have the incorrect 10Gig monthly recurring bundle cancelled. I have as yet not received any confirmation from Vodacom that it has been cancelled. Please advise me that it has been cancelled and please also remove the Idiot, who initially assisted me, from the call centre.