Incorrect data billing
Again given a bill of R10 000 for data on a number that has a limit on. 2nd time that this has happened. How pathetic!!!
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Replies (2)
Vodacom's replyOfficial
16 Apr 2018, 06:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Apr 2018, 06:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Apr 2018, 12:08Good day
We regret taking note of your experience.
Thank you for taking my call and confirming that this matter has been resolved.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Vodacom's reply23 Apr 2018, 12:08
Official
Good day
We regret taking note of your experience.
Thank you for taking my call and confirming that this matter has been resolved.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,