Incorrect data billing

<p>Changed over contract to the UChoose with R200 airtime in Jan. 10GB was awarded for 3 months and when querying data balances on the 1st of Feb had the folllowing in SMS from Vodacom:</p> <p> </p> <p>Balance R400</p> <p>364.23 MB data until 01/03/2017</p> <p>10.00 GB data until 01/04/2017</p> <p>0 SMS</p> <p>0 MMS</p> <p> </p> <p>However, in March suddenly noticed had no airtime or data to use. Went into a Vodacom shop to query and was told I have been using my airtime for data at out of bundle rates. This is very dissapointing, as according to my records still had positive GB balance until start of April.</p>