EB
Emmi B
1 reviews | Active since Feb 2015
17 Feb 2015, 09:45
Incorrect Data Billing
I decided to upgrade my device with Vodacom. What happened next is shocking:<br> <br> 1. There was no free gift included as stated on the promotional advertising.<br> 2. I waited for the device for about 3 weeks to have it delivered.<br> 3 The micro sim was not swapped, neither was it RICA'd. Needless to say I could only used the device a week later. <br> <br> Thats not the end
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Vodacom's replyOfficial
17 Feb 2015, 10:37Hello Emmi Bennett,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Feb 2015, 10:37
Official
Hello Emmi Bennett,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,