INCORRECT DATA BILL COLLECTED FROM BANK ACC

REF: S3-8EI2F-FWAHA<br> <br> On the 22/8/2015 I went into the Vodacom offices to complain about the my account for ***. This account had a limit on it when it was taken out in Feb 2015. All of a sudden in Aug I get a bill for R1963.05. The lady at the front desk promised that within 2days someone would call to resolve my issue. To date I have not even so much as received a call or notification that the query is being worked on. The bill history of the account speaks for itself. W have never over used the data since its inception. I would like a refund of the over payment immedaietly.