MM
Mohammed M
1 reviews | Active since Mar 2014
21 May 2021, 10:14
Incorrect Credit Score!
Hi,
I've been bouncing around from department to department becasue of a low credit score that does not allow me to upgrade or renew my contract.
I've been a Vodacom customer for many years, never missed a payment, have a perfect credit score at all the credit bureaus and I work in a bank - I would probably be dismissed from my job if I had a credit score that the Vodacom system has on me!
Please fix asap, or lets call out Raisibe Morathi or Shameel to fix these issues!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
21 May 2021, 10:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 May 2021, 10:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
